From:    Caretaker@SEA-TUG.com [Add to Address Book] [View Source]
Subject: SEA-TUG Meeting Announcement
Date:    Tue, 10 May 2005 15:44:15 +0000

The next Sea-Tug meeting will be held Wednesday, May 11th.

--> PLEASE NOTE  MEETING LOCATION <--

Time: 6:15 - 8:30+/- pm
Where:  Redhook Brewery Tasting Gallery (1st Floor)   - Pease Tradeport,
Portsmouth, NH
Who:  Thirsty System Engineers,  Hungry Network Engineers, Network
Administrators,  Help Desk Professionals, etc

Meeting Agenda:
6:15 - Introduction & User Group Business & Ordering Food  (Redhook Menu)
6:30 - Presentation
8:00 - Questions and Answers
8:15 - Post meeting socializing

This month's topic:
------------------------------------
Remote Desktop Control
------------------------------------

How do you support your end users?  If you're like most people you find that
being on someone's desktop is easier than walking a user through the myriad of
screens and control panels that they need to navigate to resolve an issue.

If you're inside a corporate network the solution is simple: add remote
desktop protocol or something like VNC, pcAnywhere, etc. to the desktops and
manage any machine when you want to.

But what do you do for users across the Internet?  Webex?  I recently looked
in to using Webex for remote support and the cheapest option was $300/month
per named technician.

Then I found Venti Solutions.  These guys have a product very similar to
Webex, but at a fraction of the cost.  I'll do a demo of the product and hold
a discussion on remote access issues.

If you have a new tool or software package that you've been using over the
last month, join in the discussion and share with the group.


About SEA-TUG:
SEA-TUG is a technical user group (ie: for System Admins, not home users)
meeting once a month on topics relating to IT Infrastructure, Hardware,
Networks, Software, Security, Infrastructure, Deployment, etc.  Visit
http://www.sea-tug.com for more information.