Date: Fri, 22 Mar 2002 17:12:21 -0500 From: James McKim Subject: Software Eng & Quality SIG Meeting Tuesday March 26th 6:30 PM Software Engineering & Quality SIG Topic: Measuring Testing's Effectiveness: How to Ensure You're Getting Your Money's Worth Date/Time: Tuesday March 26, 2002 6:30-8:00 PM Speakers: Jim Bampos Of Lionbridge and Eric Patel of VeriTest Place: TBD (See our web site (http://www.swanh.org/engsig.htm) for final place) Abstract: While revenues, cash flow and earnings are vital statistics of a company's well being, they are a by-product of what the company actually offers up as a product or service. If the offering does not produce ROI for the customer, it will not ultimately represent a viable business opportunity. In this session, we view testing as a service that is provided to your company. It must have ROI to succeed in a business environment. Testing impacts not only your company, but also your company's customers. Having the ability to discuss, define, manage, and demonstrate ROI of testing will provide your company with the value of performing testing and assuring quality. This session will give you the information and tools to define and demonstrate models of testing ROI.